RKV Smart Home

RKV Smart Home · Remote support

Personal help for your smart home.

Devices will not connect? A dashboard shows incorrect values? A routine does not work as expected? We help with your existing Home Assistant or EVCC, even without an RKV Energy Hub.

Book 60 minutes of support

EUR 60.00 net per hour · Minimum one hour.

Matched to your needs

From setup to dashboards.

At a glance
  1. 01
    DescribeYour issue
  2. 02
    AnalyseDevices & connection
  3. 03
    AgreeNext steps

Setup

Prepare Home Assistant or EVCC on suitable hardware and check the agreed core functions.

Troubleshooting

Investigate connection problems, missing values and incorrect configurations.

Device integration

Connect compatible inverters, EV chargers, batteries, sensors and other smart-home devices.

Dashboards

Create clear views of energy, rooms and devices for your phone and desktop.

Automations

Bring lights, heating and other supported devices together in understandable, coordinated routines.

Updates and adjustments

Investigate issues after changes and adapt existing settings to your new needs.

Book directly

Your remote support appointment.

60 minutes · EUR 60.00 net. Choose an available slot below and pay through PayPal in the Cal.com booking flow. Your appointment is confirmed only after successful payment. Additional time or services are agreed separately.

Describe your issue in the “Notes” field when booking. Please do not enter passwords or login details there.

We discuss your request and secure remote access before the appointment. Faulty hardware, electrical work and third-party outages are not included automatically; a specific repair result is not guaranteed.

You can cancel or reschedule free of charge up to 24 hours before the appointment. For a later cancellation or no-show, compensation for the reserved slot may be due up to the agreed price. Savings and an alternative booking are taken into account, and you may show that no loss or a substantially smaller loss occurred. Your statutory right of withdrawal as a consumer remains unaffected.

If the appointment falls within your withdrawal period, you can expressly request that service starts early. The right of withdrawal ends after full performance only under the statutory conditions. Withdrawal policy · Withdraw from a contract · Terms

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